TOP: Pre-certification and Billing

The Best of Both Worlds: EmpiCare TOP (Total Ortho Products: Combined Basic and Extended Service Contract)

The EmpiCare TOP Solution is a total outsource program combining our Basic and Extend Service contracts without cost to you or your practice. The benefit: total management of your DME program. How does it work?

  • EmpiCare does all the ordering; you select the brands
  • EmpiCare manages all aspects of supplies, including unpacking boxes and handling product returns
  • EmpiCare administers all billing and collections, including third party carriers and patient co-payments
  • Our certified employee appropriately fits and educates your patient with the prescribed products

Summary: EmpiCare TOP combines our Basic and Extended Service contracts; it is of no cost to both you and your clinic. Take your DME outsourcing to new heights with EmpiCare TOP, alleviate your staff's stress of DME management and augment your patients' quality of care.

To determine how EmpiCare can benefit your bottom line, complete our Online Assessment today, or contact us to arrange an initial on-site assessment.

Online DME Practice Assessment

We provide a No-obligation Online Assessment. Give us a few moments to explore how we can maximize your DME program options.
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Insurance Companies

Lighten your DME workload with our comprehensive customer service and back office outsource solution.
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Patients and Durable Medical Equipment

Concern for patient quality of life is fundamental to our DME program approach. Trust EmpiCare to fulfill your needs for orthotic equipment, fittings, education and to meet insurance requirements.
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Clinicians DME Programs

Select from a variety of customizable clinician friendly durable medical equipment (DME) orthopaedic programs.
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Administrators and DME Programs

Count on EmpiCare to improve the efficiency of your DME program, including billing, staffing, inventory management and consulting.
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Case Managers

Downsize your caseload and outsource your DME to us. EmpiCare offers a number of attractive DME solutions either at your office or designated store front locations.
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Contact EmpiCare

        11802 Brinley Avenue, Evergreen Park North, Louisville, KY 40243-1089         1-800-738-8045         empicare@empi.com

The EmpiCare Vision

To establish EmpiCare as the country's most trusted provider of therapeutic DME and orthotic solutions that help patients heal without pain and help customers solve problems and maximize their efficiencies.

Our Process

Through the EmpiCare collaborative, a proprietary customer satisfaction process, we combine expert knowledge with medical applications to gain the trust and confidence of our customers, and help them manage their outsourced services by providing state-of-the-art clinical support, physician and institutional solutions, including DME and orthotic programs.

Our DME Point-of-Difference

At EmpiCare, we are committed to our customers, their patients and our physicians' bottom-lines. We provide the most extensive programs in the industry, positioning us to be the outsource DME industry leader in hassle-free DME therapeutic solutions.

The Bottom-Line

EmpiCare means: Creative DME problem solvers and field tested therapeutic solutions specialists who are uniquely qualified to maintain the trust and confidence of our clients-and gain new ones-through the EmpiCare collaborative customer satisfaction process.

EmpiCare is: The place where clinicians, institutions, and healthcare groups that practice, administer and support outsourced DME patient services turn for the industry's most innovative, value-added and customer focused solutions that simplify therapeutic support services without sacrificing either provider oversight or patient quality of care.