About EmpiCare

We are EmpiCare Therapeutic Solutions, formerly SpectraBrace, a value-added service of Empi, a global medical technology leader in designing and manufacturing transcutaneous electrical nerve stimulation (TENS) and neuromuscular electrical stimulation (NMES) devices, iontophoretic drug delivery systems, and splinting products used for pain management, rehabilitation and edema reduction in clinic, home healthcare, sports and occupational medicine settings. Empi is the largest operating division of ReAble Therapeutics and its affiliates.

At EmpiCare, we deliver peace of mind by providing high-quality health care products and services designed to meet the needs of our customers and their patients.

  • We eliminate the costs associated with managing the delivery of products
  • We provide an onsite BOC certified employee to manage the insurance paperwork and product inventories, allowing staff to be more productive and focused on you and your patients
  • We dispense all soft goods brands so that you can continue to prescribe the brands you trust

Our innovative multifaceted solutions, combined with comprehensive application support, help us exceed our customers' most demanding criteria. This integrated approach, which leverages expert knowledge, creative solutions and concern for positive patient outcomes, allows us to set the standard for making outsourced solutions a reality.

Our Mission is to deliver peace of mind to customers across the country by managing their therapeutic services more efficiently and effectively than any other source. We satisfy client needs by applying innovative, value-added and customer focused solutions that simplify therapeutic support without sacrificing either provider oversight or patient quality of care.

Our Customers include a wide array of physicians, hospitals, physical therapy clinics and other healthcare groups that practice, administer and support outsourced patient services, and find us uniquely qualified to assist them.

Our Process is called the EmpiCare collaborative, a proprietary customer satisfaction program, which enables us to combine expert knowledge with practical workplace skills to gain the trust and confidence of our customers. We help them manage their outsourced services by providing state-of-the art physician, hospital and clinical support solutions.

Our Commitment is to our customers' bottom line, extensive programs and patient care. Field tested knowledge of both our clients and the applications they require, backed by Empi corporate support, positions us to be the leader in outside therapeutic solutions.

Our People are diverse. From creative problem solvers to field tested therapeutic solutions specialists, we are uniquely qualified to maintain the trust and confidence of our clients-and gain new ones-through the EmpiCare collaborative customer satisfaction process.

Want to learn more? Please contact us.

Online DME Practice Assessment

We provide a No-obligation Online Assessment. Give us a few moments to explore how we can maximize your DME program options.
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Insurance Companies

Lighten your DME workload with our comprehensive customer service and back office outsource solution.
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Patients and Durable Medical Equipment

Concern for patient quality of life is fundamental to our DME program approach. Trust EmpiCare to fulfill your needs for orthotic equipment, fittings, education and to meet insurance requirements.
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Clinicians DME Programs

Select from a variety of customizable clinician friendly durable medical equipment (DME) orthopaedic programs.
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Administrators and DME Programs

Count on EmpiCare to improve the efficiency of your DME program, including billing, staffing, inventory management and consulting.
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Case Managers

Downsize your caseload and outsource your DME to us. EmpiCare offers a number of attractive DME solutions either at your office or designated store front locations.
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Contact EmpiCare

        11802 Brinley Avenue, Evergreen Park North, Louisville, KY 40243-1089         1-800-738-8045         empicare@empi.com

The EmpiCare Vision

To establish EmpiCare as the country's most trusted provider of therapeutic DME and orthotic solutions that help patients heal without pain and help customers solve problems and maximize their efficiencies.

Our Process

Through the EmpiCare collaborative, a proprietary customer satisfaction process, we combine expert knowledge with medical applications to gain the trust and confidence of our customers, and help them manage their outsourced services by providing state-of-the-art clinical support, physician and institutional solutions, including DME and orthotic programs.

Our DME Point-of-Difference

At EmpiCare, we are committed to our customers, their patients and our physicians' bottom-lines. We provide the most extensive programs in the industry, positioning us to be the outsource DME industry leader in hassle-free DME therapeutic solutions.

The Bottom-Line

EmpiCare means: Creative DME problem solvers and field tested therapeutic solutions specialists who are uniquely qualified to maintain the trust and confidence of our clients-and gain new ones-through the EmpiCare collaborative customer satisfaction process.

EmpiCare is: The place where clinicians, institutions, and healthcare groups that practice, administer and support outsourced DME patient services turn for the industry's most innovative, value-added and customer focused solutions that simplify therapeutic support services without sacrificing either provider oversight or patient quality of care.